
Jon is the co-founder and CEO of Naitiv, an AI-native consultancy built to help enterprises reimagine how work gets done through intelligent, agentic workflows.
With more than two decades of experience building and scaling platform-led consulting businesses, Jon has held senior leadership roles across global services and technology ecosystems, including executive leadership at Thirdera (a Cognizant company) and earlier roles at Accenture and IBM.
He is known for building high-performing teams, forging strategic partner ecosystems, and translating emerging technologies—particularly AI and workflow platforms—into real, measurable business outcomes. At Naitiv, Jon leads the company’s vision to blend human expertise with agentic AI to deliver faster, smarter, and more resilient enterprise transformation.
Chris is a pioneering executive leader in the technology sector, currently serving as the Chief Operating Officer at Naitiv, the industry’s first AI-native ServiceNow consultancy.
With a career defined by scaling high-growth organizations within the ServiceNow ecosystem, he previously held the role of Senior Vice President of Global Sales & Offerings at Thirdera, where he was instrumental in its rise as a global leader.
Chris’s expertise lies at the intersection of operational excellence and emerging technology, leveraging his extensive background—including leadership roles at Linium and Fruition Partners—to help enterprises navigate the shift toward AI-driven digital transformation. His strategic vision and deep roots in Service Management make him a central figure in defining the next generation of automated, intelligent business workflows.
David is a dynamic sales leader in the technology sector, currently serving as Head of Sales at Naitiv, the industry’s first AI-native ServiceNow consultancy.
With a career dedicated to driving growth and transformation within the ServiceNow ecosystem, David brings deep expertise in aligning enterprise needs with cutting-edge digital solutions.
Prior to joining Naitiv, he held senior leadership roles at Thirdera and Evergreen Systems, where he was instrumental in expanding market share and delivering automation strategies that accelerated business outcomes. His experience spans over two decades of guiding organizations through complex modernization initiatives, leveraging ServiceNow to create intelligent workflows and measurable ROI. David’s strategic vision and consultative approach position him as a trusted advisor to C-level executives navigating the shift toward AI-driven digital transformation. His leadership continues to shape the future of enterprise service management and operational excellence.
Bill has a 25+ year track record of leading businesses and teams through significant transformation through strategy, innovation, technology, and expert execution.
In the past, he has worked for top insurers, while being recognized across the industry as a leader in thought and innovation.
Bill has 20 years of leadership experience with Travelers Insurance, where he held leadership roles across Product Management, Operations, and Strategy & Transformation. More recently, Bill has worked as an advisor and consultant focusing on business and technology transformation for a number of large and complex organizations.
Emma serves as Head of Delivery at Naitiv, where she is responsible for scaling delivery capabilities, establishing disciplined execution models, and ensuring clients consistently realize measurable business outcomes.
She brings more than 20 years of experience leading complex enterprise programs, building high-performing global teams, and driving delivery excellence across consulting and technology organizations.
Emma is a former CEO and co-founder of Inspira Systems and Lumi Services, where she played a key role in designing delivery frameworks, scaling consulting operations, and supporting organizations through digital and platform transformation initiatives. Her background spans software engineering, program governance, and global operational leadership across regulated and fast-moving environments. At Naitiv, Emma focuses on aligning delivery strategy with business value, strengthening delivery operations, and fostering a culture of accountability, quality, and client success.
Matt Farahmand is a technology executive and entrepreneur with more than two decades of experience at the intersection of enterprise strategy, ServiceNow platform expertise, and go-to-market leadership. He currently serves as Sr. Managing Director - Practices at Naitiv, the industry's first AI-native ServiceNow consultancy, where he leads the firm's practice portfolio, shapes its offering strategy, and drives the commercial motion that connects Naitiv's capabilities to enterprise value.
Matt came to Naitiv as a co-founder — having built Inspira Systems from the ground up into a recognized ServiceNow consultancy with a portfolio spanning Strategic Portfolio Management, Enterprise Architecture, and industry-specific solutions.
At Naitiv, Matt sets the strategic direction for the firm's practice portfolio — translating market opportunity into differentiated offerings, ensuring the go-to-market model is built to scale, and forging the technology partnerships that sharpen Naitiv's competitive edge. His focus is on building a practice organization that is commercially sharp, technically credible, and positioned to grow.