Banking & Financial Services Governance -First. AI-Native. Built for Regulated Complexity.
Banking and financial services organizations operate under relentless regulatory pressure, aging infrastructure, and mounting expectations for digital experience. Naitiv delivers AI-native ServiceNow transformation designed for the compliance requirements, risk frameworks, and operational scale of modern financial institutions.
Financial institutions are among the most complex operating environments on the planet. Regulatory mandates, risk frameworks, legacy system debt, and workforce expectations all converge on the same platform challenge: how do you modernize operations without creating new risk? ServiceNow, deployed with the right architecture and governance model, is one of the most powerful answers to that question. It unifies IT, risk, compliance, HR, and customer operations on a single governed platform, enabling financial institutions to automate workflows, enforce controls, and gain real-time visibility, without the fragility of point solutions. Naitiv brings the architectural discipline and BFSI-specific expertise to make that transformation real, not theoretical.
Banks operate under a constant stream of regulatory requirements. We build compliance workflows that automate control documentation, evidence collection, and regulatory reporting, turning audit season from a fire drill into a continuous, governed process.
Operational Risk and Resilience
Operational resilience requirements, DORA, SR 11-7, and others, demand documented, tested, and auditable recovery processes. We implement Operational Resilience and IRM workflows on ServiceNow that are designed to satisfy regulators and actually work in a crisis.
Third Party Risk Management
Banks manage hundreds of critical vendor relationships with exposure that regulators scrutinize closely. We implement TPRM workflows that automate vendor assessment, monitoring, and reporting, giving risk teams full visibility and control.
IT Spend Visibility and Portfolio Control
Most banks lack a unified view of their technology investment, resulting in redundant spend, misaligned projects, and poor ROI. Our ITx practice connects ITAM, ITOM, and SPM to deliver real-time spend visibility and portfolio governance aligned to business strategy.
Enterprise Architecture Modernization
Legacy systems, shadow IT, and fragmented architectures create risk and slow transformation. We implement Enterprise Architecture capabilities on ServiceNow that map business capabilities to technology, enabling rational modernization planning at the executive level.
AI-Native Operations for Financial Services
From AI-powered SecOps triage to intelligent risk scoring and automated control testing, we design and deploy AI capabilities that fit the governance requirements of regulated financial institutions, not just the AI innovation appetite.
Our stats
Results We Drive
$4M+
Annual Savings Identified
Platform consolidation engagements
14+
Business Units Unified
Regional bank architecture engagement
Audit-Ready
Compliance Workflows
Continuous, not seasonal
Real-Time
Risk Visibility
Across TPRM, GRC, and SecOps
Banking & Financial Services Offerings
Key Practice Areas for BFSI
Risk, Compliance, and GRC
IRM, GRC, and SecOps workflows designed for the compliance density of financial institutions. We build controls that run continuously, not just at audit time, with automated evidence collection and real-time risk dashboards for executive leadership.
Integrated ITOM, ITAM, and SPM delivering unified visibility into technology assets, spend, and portfolio performance. Special emphasis on connecting IT investment decisions to business strategy and regulatory obligations.
Designing and implementing Operational Resilience frameworks on ServiceNow that meet DORA, SR 11-7, and other regulatory standards, with documented service mapping, impact tolerance testing, and crisis response workflows.
End-to-end TPRM implementation covering vendor onboarding, risk assessment, continuous monitoring, and regulatory reporting. Built to satisfy the OCC, Federal Reserve, and other banking regulators who expect documented, auditable vendor governance.
Ready to modernize your financial services operations?
Naitiv brings governance-first architecture and BFSI-specific expertise to every ServiceNow engagement. We understand the regulatory environment you operate in.
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